Clear pricing and policies up front prevent most of the awkward conversations that cost you bookings. Here's what's worth spelling out.
State Your Rates Clearly
List rates by duration and by incall/outcall separately — ambiguous pricing is one of the most common reasons a first message stalls before it becomes a booking.
Deposits
If you require one, say so up front, along with the amount and how it's paid. Surprising a new contact with a deposit request mid-conversation reads as inconsistent.
Cancellations
A short, clear cancellation policy — how much notice you expect, what happens with a deposit if plans change — sets expectations before they're tested.
Keep Communication Consistent
Whatever your policies are, apply them the same way to every client. Exceptions made under pressure are usually where disputes start.
Frequently Asked Questions
Should I list my rates publicly on my profile?
Most successful profiles do — ambiguous or missing pricing is a common reason a first message never turns into a booking.
Do I need a written cancellation policy?
It doesn't need to be formal, but stating it clearly and applying it consistently avoids most disputes before they start.